Refund policy

Because our food is perishable and shipped frozen, we can't accept returns.

If your order arrives damaged, thawed, or incorrect, contact us within 48 hours of delivery at luke.sexe@tailandtillerco.com with your order number and a photo of the issue. We'll send a replacement or issue a refund to your original payment method within 5–7 business days.

Please place your order in the freezer as soon as it arrives. We can't offer refunds for product that was left out after delivery.